What sort of pre-move survey do I need?

16 Aug 2022

What’s the one thing that people always stress out before moving overseas? Hiring which international moving company is definitely the one. Working with a professional moving company benefits people to enjoy a stress-free and hassle-free international move. To ensure the moving experience goes smoothly, sound preparation – getting a pre-move survey is essential for choosing which moving company they should work with. 

Pre-move survey 

The pre-move survey allows our move consultant to meet with you to discuss your requirements. The consultant will record the various items to be packed and mark any special needs. Every move is different, so our surveyor will discuss your individual needs. For example: What to ship by sea, by air, what to dispose of, and what to donate to charity; your company’s policies and allowances; your travel plans and timing constraints; do you have any special service requirements? Pets? Cars? Boats? Piano? Etc. 

What is an onsite survey? 

An onsite survey allows our moving specialist to provide an accurate estimate of the volume of the move and to foresee the services that you may be required. However, we understand that it may be difficult to arrange a time for an onsite survey due to busy schedules. Hence, alternatively, you can provide us with an inventory of the items to be moved and any other relevant information about your move. We can provide an indicative quote based on the information.

What is a video survey? 

A video survey is an approach to the onsite survey going online. Our surveyor will use a video conferencing app, Zoom, to conduct a real-time, face- to-face survey online with the customer. This method is similar to the traditional survey, except the representative sees the customer, home, and inventory remotely through a screen instead of physically in person.

Why choose an onsite survey? 

Understand all pricing details 

Moving quotes provided over the phone or via email can’t be considered the most accurate as several factors can change the final quotation. For instance, sometimes a customer may forget to list out all the items on the packing list or the surveyor noticed items that are left in the blind spot at your house. Then it will result in an additional fee for packing, transporting, and unpacking these unique items. Onsite surveys act as the last guard for your move, surveyors not only explain all the details on the quotation but also double-check no item is being omitted in the house.

Why choose a video survey? 

Convenience for the customer and surveyor 

Before COVID-19 hit the world, movers needed to group surveys by geographical proximity to reduce drive time, limiting which surveys they could service. With video surveys, it allows moving specialists to conduct surveys from anywhere with an Internet connection. Surveyors can even arrange a survey at their home office if any lockdown happens. Customer can show their packing items to our surveyor without anyone entering their home to reduce the COVID-19 infection risk. Video surveys bring convenience to both sides. 

Before you embark on any international move, always opt for a pre-move survey no matter it is onsite or video. Asian Tigers provide both onsite and video survey catering to all your need. 

If you would like assistance with shipping or relocation support, contact your local Asian Tigers office or reach out to us via our contact us. You’ll get the benefits of an accurate quote and identifying items to pack that you may not have even thought of that help you avoid unexpected expenses. 

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