34 Years of Moving Secrets: What Industry Veterans Know That You Don’t – Jason Will
What does it take to succeed in the international moving industry for more than three decades? According to Jason Will, Country Manager of Asian Tigers China, it’s not just about boxes, trucks, or even logistics. It’s about people.
After 34 years across Australia, Indonesia, China, and Singapore, Jason has seen just about everything—including the time a client tried to ship a Hong Kong “junk” boat to the UK. (Yes, that really happened.)
In this episode of The Global Move, host sits down with Jason to unpack:
- The two critical components of successful relocation
- Why hiring for attitude beats hiring for experience
- How to identify a quality moving company
- What separates good movers from great ones
- The role of training and staff retention in long-term success
Jason explains why empathy and communication are as essential as packing materials, and shares his philosophy for building teams that stay for 5, 10, even 15+ years.
If you’re planning an international move—or advising someone who is—this conversation is a must-watch. With insider knowledge from someone who’s been on the frontlines for over three decades, you’ll learn exactly what to look for when choosing a moving company:
- Proven credentials and years in business
- Directly employed staff and owned warehouses vs. subcontractors
- Industry accreditations (like FIDI)
- Online reviews and customer feedback
- Word-of-mouth recommendations
Check out more episodes of The Global Move for more stories and advice from industry veterans.
