How Do I Find a Reliable Moving Company? 

13 Apr 2021 

Whether you are moving across town or to a different country, moving can seem like one big, throbbing ball of stress, waiting to burst anytime. Finding a reliable moving company can be perplexing, yet it is necessary and an important decision to get right. 

So how do you go about it? Most people probably contact a mover they have used before, assuming their previous experience was favorable. They might add some word-of-mouth from friends, neighbors, and colleagues. These are perfectly valid and legitimate data points, no question.

Some other factors have emerged and are now easily accessible, so they should be part of the mix. Online reviews of movers are a good example. Google My Business (GMB) is an excellent starting point. Only actual customers can write GMB reviews. They are unfiltered and recount all kinds of experiences – the good, the bad, and the indifferent. Service providers, movers, in this case, are rated from one to five stars. GMB also has helpful information such as an address, telephone numbers, contact information, and a map of the mover’s place of business.

Some specialized online companies also rate movers, so GMB is not your only choice, but it is Google that brings breadth and scope to the table. That means GMB will reflect more experiences, from a much larger universe of users, than any other single source. 

Once you have found a mover on GMB, read the reviews and see if you can feel what kind of reactions this mover generates. There will be a built-in bias towards the positive, with self-selection, so take those glowing reviews with a grain of salt. Equally, watch for unfavorable reviews brimming with emotion. There are usually two sides to every story, and often time you will see that in GMB because the mover can respond, and that response will be published. That gives you a good insight into how they respond, do they stand up, do the right thing, or do they run and hide.

All of these will be good inputs for identifying a mover to do your next relocation.